Frequently asked questions


How long does delivery take?

Once an order is placed, we typically require 2 days to process and prepare the shipment for delivery. After that, our standard delivery time ranges from 1 to 2 weeks, depending on the destination and shipping method selected by the customer. For customer orders, we strive to provide the same level of quality and efficiency, but due to the additional steps involved, delivery may take up to a month. We apologize for any inconvenience this may cause and encourage our customers to contact us with any questions or concerns about their orders.

What's the return policy

You have 30 days from the date of purchase to return an item. The item must be in the same condition as when it was received, meaning it cannot be worn or damaged. The item must still have its label attached to be eligible for a return.

Do you have a real shop?

Yes! Our boutique is located at 15 Brooklands Square, Milton Keynes MK10 7NH, you're more then welcome to come in anytime.

What are the different types of veils?

There are several types of veils, including:

  1. Cathedral veil: This is the longest veil, usually extending beyond the length of the bride's dress.
  2. Chapel veil: This is a slightly shorter veil that falls to the floor.
  3. Fingertip veil: This is a mid-length veil that falls to the bride's fingertips.
  4. Blusher veil: This is a short veil that covers the bride's face.
  5. Mantilla veil: This is a lace veil that is draped over the bride's head and shoulders.

How do I choose the right veil for my wedding dress?

It is important to choose a veil that complements your wedding dress. Consider the style of your dress and the overall look you want to achieve. A simple dress may look great with a more elaborate veil, while a more ornate dress may call for a simpler veil. It is also important to consider the length and type of veil that will suit your height and body type.

If you have any questions about which veil to choose, please don't hesitate to contact us and our team will be able to help you find the perfect veil.

How should I wear my veil?

The way you wear your veil will depend on the type of veil you have chosen. Your hairstylist can help you decide on the best way to wear your veil based on the type of veil and your hair style.

How do I care for my veil?

Before being shipped, all veils are steamed to remove wrinkles. Ones you receive your order, we recommend hanging or laying it flat, to avoid damage or creases.